Attracting, Developing, and Retaining 'A' Players
NEW RESTAURANT INDUSTRY SPECIFIC COMPLIANCE TRAINING
TRAIN YOUR EMPLOYEES WITH MOBILE-FRIENDLY MICROLEARNING
We develop engaging and effective eLearning for the Restaurant and Hotel Industry.
Your managers and team members will love learning with our interactive courses!
ARE YOU EXPERIENCING THESE CHALLENGES?
Bad hires cost time and money
%
77% of managers make bad hires*
Effective onboarding improves retention
%
Employees are 58% more likely to stay**
Companies that focus on the EX win
x
2.4x more likely to delight customers***
Sources: *Robert Half (The Higher Cost of a Bad Hire), **SHRM (Why Onboarding is Important), ***Bersin (Focus on the Employee Experience)
We Offer Engaging Microlearning and Implementation Support So You Can Develop a Team of Hospitality All-Stars.
The comprehensive course library can be quickly tailored for your operation. Course info
BE AN EMPLOYER OF CHOICE!
STEP 1: Transform Managers into Leaders and Coaches
STEP 2: Attract, Develop, and Retain a Team of 'Hospitality All-Stars'
STEP 3: Deliver Authentic Hospitality and Create Raving Fans
Schedule a call to discuss how we can help you win the war for talent
OUR CLIENTS LOVE WORKING WITH US!
It is great working with Restaurant Playbooks. They are very knowledgeable about the industry, and provide great input on our projects.
Their microlearning development approach is very easy to follow, and their knowledge of LMS implementation is very helpful.
I give them 5 stars out of 5.
Tami Peick
Project Manager
IDQ.com
The Restaurant Playbooks team is highly skilled at delivering efficient elearning courses that are fun, easy to understand and relatable to employees at any level. We have been working with several different Restaurant Playbook elearning programs for over a year and have had nothing but positive end user feedback.
The experience of working with Bob and his team is much more than delivering good course content. It is a true partnership that is focused on creating a training experience that may mold behavior and skills long after the learning event occurs.
I am thankful to have Restaurant Playbooks as a great partner and resource.
Kelly Saunders
VP Human Resources
smashburger.com
We went through a very diligent training partner selection process, and Bob and his team didn't rise to the top, they were the top! Bob has a keen thirst for insights and foundational learning, and to drive strategic direction...there's ongoing focus on how to measure results and ROI.
The process of asset building was tremendous, well prepared with invaluable consultation and guidance all along the journey.
The program is blowing Restaurant Trainers away and will be a solid strategic plank in the Impossible value added toolkit for years to come!
Terry Splane
Foodservice Channel Marketing Director
impossiblefoods.com
We have been using Restaurant Playbooks COVID Safe Service courses since re-opening in June. The courses are short, enagaging, and work great on mobile. We recently surveyed managers and team members, and the NPS score for the courses is 4.65.
Bob and the Restaurant Playbooks team are a great partner. They really care about our success. We are now implementing the FOH Sales Playbook for Managers course, and will be rolling out the course for team members in 2021.
Leanne Farley
VP Training & Development
bottleneckmgmt.com
I highly recommend Restaurant Playbooks for any of your digital education needs. The state of Tennessee has high regulatory standards for alcohol service training.
These guys knocked it out of the park! Bob’s team was able to design and create a program that exceeded all standards and set us apart for our competition. We look forward to our continued relationship for future projects.
CHRIS PHILLIPS
Owner
aimtoserve.net
We partnered with Restaurant Playbooks on a series of training videos for Impossible Foods retail clients. Bob and his team were incredibly responsive to all our requests, knowledgeable about effective & scalable training, and flexible in meeting our needs. Bob was hands-on, communicative, proactive, and so fun to work with.
Bob's team created extremely high-quality content and we love the final product!
Sophie Moscovici-Troyka
Retail Marketing Manager
impossiblefoods.com
We can help you quickly implement an engaging and effective eLearning program.
WE LOVE AND SUPPORT THE RESTAURANT BUSINESS
Let's do more than talk, LET'S DONATE!
Mental Health and Addiction is a clear and present danger for many front-line. Mental Health should not have a stigma attached to it. When an individual has decided they could use some help, it's critical that they can quickly find it. We donate a percentage of revenue to CHOWCO.ORG to help restaurant workers get the support they need. Check them out, they are doing great work.
About Us
We are a virtual team of Restaurant Ops and Learning & Development pro's with extensive experience developing and implementing eLearning solutions that deliver measurable business results. We have immense respect for restaurant and hotel operators, managers, and team members that strive to deliver outstanding food, service, and hospitality. ♥
Our Services
We develop training videos, microlearning, and games to help restaurant and hotel operators win the war for talent and attract, develop, and retain Hospitality All-Stars.
