In the U.K. back in the day, Caterer & Hotelkeeper was the go to weekly magazine for restaurateurs and hoteliers. Up until the early 1990’s in the U.K. most establishments (Pubs, Restaurants and Hotels) were independently owned and operated. The explosion of themed concepts and chains coincided with the emergence of celebrity TV chefs.
Times have changed, but many of the tenets of great hospitality and guest service are timeless, and much of the info in these 20+ year old articles are still relevant today.
You can view or download the PDF's for the first 3 articles, please email me if you would like a copy of any of the other articles. bduprey@restaurantplaybooks.com
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We are a team of Restaurant and Learning & Development industry pro's with extensive experience developing and implementing learning solutions that deliver measurable business results. We have an immense respect for restaurant and hotel operators, managers, and team members that strive to deliver outstanding food, service and hospitality. ♥
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