Dairy Queen
Custom videos and microlearning
We delivered two mission-critical custom microlearning projects. Soft-Serve Machine Maintenance and Next-Generation Lean Kitchens.
The courses are available to 7,000+ franchisees in the global DQ system.
Impossible™ Foods
Custom and tailored videos and microlearning
We customized our off-the-shelf courses and developed custom microlearning and videos to improve FOH manager and team knowledge, confidence, and behaviors related to offering Impossible™ plant-based products.
Training assets are available to 50,000+ Impossible restaurant operators and every major grocery retailer where their products are available.
Scooter's Coffee
Custom videos and animations
We are developing a series of custom videos to help baristas and managers deliver #Awesome customer experiences and coffee.
Project goals include ensuring consistent quality, improving customer satisfaction, and increasing sales.
More details coming soon!
Ford's Garage
Off the shelf videos and microlearning
Ford's Garage is in the process of implementing our entire course catalog to support key business objectives and growth.
We follow our Implementation Playbook to deliver a phased rollout, starting with our Onboarding Playbooks and FOH Sales Playbooks series of courses.
Bottleneck Management
Off the shelf videos and microlearning
Bottleneck utilized our COVID/Safe Service courses to keep their team members and guests safe during the pandemic.
As a result of manager feedback, we also implemented the FOH Sales Playbooks series for Managers and Teams to improve the consistent delivery of authentic hospitality and increase sales.
Smashburger
Off the shelf videos and microlearning
Smashburger utilized our COVID/Safe Service courses to keep their team members and guests safe during the pandemic.
As a result of employee feedback, we also implemented the FOH Sales Playbooks for Teams and developed custom practice scenarios to improve the Guest Service Assistants' product knowledge, confidence, and behaviors related to offering side orders.
Pacific Catch
Off the shelf videos and microlearning
Pacific Catch utilized our COVID/Safe Service courses to keep their team members and guests safe during the pandemic.
As a result of leadership feedback about the courses, we have implemented the FOH Sales Playbooks series for Managers and Teams to onboard new hires and support hospitality fundamentals.
Aim to Serve
Custom videos and microlearning
Aim to Serve is an established and certified responsible alcohol service training provider in Tennessee.
We helped them convert a 6-hour classroom course to an online course that needed to meet the TABC requirements for online alcohol service training certification.
153 Fortune 500 Organizations including 6 global QSR brand leaders
Custom eLearning, Games, and Simulations
QSR projects include:
- Food & Beverage prep
- Customer Service
- Systems training
- Onboarding new hires
- Equipment maintenance
- Process and procedures