Developing a Culture of Hospitality
Developing-a-Culture-of-Hospitality
Developing-a-Culture-of-Hospitality
Developing-a-Culture-of-Hospitality

Microlearning Courses / Hospitality Playbooks For Managers / Leading with a Culture of Hospitality

Audience

Restaurant managers and supervisors.

Course Duration

23 minutes

Course Overview

This 23-minute online course is part of the Hospitality Playbooks series for managers, a comprehensive training program that provides managers with a framework of processes, tools, training, and support to ensure restaurant teams consistently deliver memorable dining experiences that turn guests into raving fans.

Course Objectives

Recognize what guests expect from a dining experience.

Be able to explain the meaning of authentic hospitality.

Demonstrate management approaches that help to develop a healthy culture of hospitality.

Course Features

Designed For
Mobile

Bite-Sized
Microlearning

Bloom’s Levels
1-2-3

Video Coaches, Animations

SCORM, xAPI, Closed Captions