HOSPITALITY PLAYBOOKS FOR MANAGERS
MICROLEARNING COURSES
Transform your managers into Hospitality focused leaders and coaches and develop an employee-first approach.
DEVELOPING A CULTURE OF HOSPITALITY
Demonstrate management approaches that help to develop a healthy culture of hospitality.
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RECRUITING FOR HOSPITALITY
Develop an effective recruiting plan. Conduct successful job interviews.
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ONBOARDING FOR HOSPITALITY
Recognize the elements of a successful onboarding plan.
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TRAINING AND COACHING FOR HOSPITALITY
Create different types of training. Create SMART goals & effective action plans.
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EFFECTIVE PRE-SHIFTS FOR HOSPITALITY
Prepare and conduct effective pre-shift meetings. Motivate team members to achieve business goals.
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SUCCESS ROADMAPS
Success Roadmap modules help managers benchmark and track improvements over time.
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