Guest-Service-Basics

Audience

Restaurant managers, supervisors, servers, bartenders, hosts, cooks, expediters, and all front of house and back of house team members.

Course Overview

This 6-minute online course is part of the Onboarding Playbooks series for FOH\BOH restaurant employees, a comprehensive training program that will provide your new employees with the basic knowledge they need to perform in their role confidently and competently resulting in a reduced time to competence, lower turnover, and improved performance.

Course Objectives

Recognize the steps needed for basic guest service.

Handling special requests.

Course Features

Designed For
Mobile

Bite-Sized
Microlearning

Bloom’s Levels
1-2-3

Video Coaches, Animations

SCORM, xAPI, Closed Captions