Hospitality-Fundamentals

Audience

Restaurant managers, supervisors, servers, bartenders, hosts, cooks, expediters, and all front of house and back of house team members.

Course Overview

This 7-minute online course is part of the Onboarding Playbooks series for FOH and BOH restaurant employees, a comprehensive training program that will provide your new employees with the basic knowledge they need to perform in their role confidently and competently resulting in a reduced time to competence, lower turnover, and improved performance.

Course Objectives

Recognize the difference between hospitality and guest service.

Understanding guest personas.

Course Features

Designed For
Mobile

Bite-Sized
Microlearning

Bloom’s Levels
1-2-3

Video Coaches, Animations

SCORM, xAPI, Closed Captions