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We went through a very diligent training partner selection process, and Bob and his team didn't rise to the top, they were the top! Bob has a keen thirst for insights and foundational learning, and to drive strategic direction...there's ongoing focus on how to measure results and ROI.

The process of asset building was tremendous, well prepared with invaluable consultation and guidance all along the journey.

The program is blowing Restaurant Trainers away and will be a solid strategic plank in the Impossible value added toolkit for years to come!

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Terry Splane
Foodservice Channel Marketing Director
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The Restaurant Playbooks team is highly skilled at delivering efficient elearning courses that are fun, easy to understand and relatable to employees at any level. We have been working with several different Restaurant Playbook elearning programs for over a year and have had nothing but positive end user feedback.

The experience of working with Bob and his team is much more than delivering good course content. It is a true partnership that is focused on creating a training experience that may mold behavior and skills long after the learning event occurs.

I am thankful to have Restaurant Playbooks as a great partner and resource.

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Kelly Saunders
VP Human Resources
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We have been using Restaurant Playbooks COVID Safe Service courses since re-opening in June. The courses are short, enagaging, and work great on mobile. We recently surveyed managers and team members, and the NPS score for the courses is 4.65.

Bob and the Restaurant Playbooks team are a great partner. They really care about our success. We are now implementing the FOH Sales Playbook for Managers course, and will be rolling out the course for team members in 2021.

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Leanne Farley
VP Training & Development
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We partnered with Restaurant Playbooks on a series of training videos for Impossible Foods retail clients. Bob and his team were incredibly responsive to all our requests, knowledgeable about effective & scalable training, and flexible in meeting our needs. Bob was hands-on, communicative, proactive, and so fun to work with.

Bob's team created extremely high-quality content and we love the final product!

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Sophie Moscovici-Troyka
Retail Marketing Manager

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I highly recommend Restaurant Playbooks for any of your digital education needs. The state of Tennessee has high regulatory standards for alcohol service training.

These guys knocked it out of the park! Bob’s team was able to design and create a program that exceeded all standards and set us apart for our competition. We look forward to our continued relationship for future projects.

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We offer flexible solutions and pricing to meet your needs.

During these challenging times, it is mission-critical to train your managers, teams, and new hires to develop the skills and behaviors to support your operation.

We will work with you to understand your specific business goals, the appropriate course content, and the metrics used to define success.  The courses can be quickly and cost-effectively implemented as-is, or tailored to support your brand and messaging.

We offer 3 pricing models:

  • Number of users, per course, per year
  • Number of locations, per course, per year
  • Unlimited locations, per course, perpetual (150+ locations)

Our commitment is to deliver a compelling proposal that is a no-brainer investment. 

Join our early adopter program and receive these benefits:

  • COVID-19 Discount for 2 years
  • Waived set-up fees
  • eLearning course bundle special offers and incentives



These eLearning courses will transform the way you train and coach your team.

Our instructional approach is laser-focused on delivering measurable results and sustained behavior change.


About Us

We are a virtual team of Restaurant and Learning & Development industry pro's with extensive experience developing and implementing learning solutions that deliver measurable business results. We have immense respect for restaurant and hotel operators, managers, and team members that strive to deliver outstanding food, service, and hospitality. ♥

Our Services

We develop training videos, microlearning, and games to help restaurant and hotel operators deliver consistent service and hospitality experiences, and keep their employees and customers safe.

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