Delivering Great Guest Experiences
Delivering-Great-Guest-Experiences-2023cc

Audience

Restaurant servers, bartenders, hosts, expediters, and any front-of-house team members who interact with guests.

Course Duration

9 minutes

Course Overview

This 9-minute online course is part of the Front of House Sales Playbooks series for restaurant employees, a comprehensive training program which transforms order takers into confident and effective sales professionals.

Course Objectives

Distinguish what is important to restaurant guests.

Demonstrate great service fundamentals of cleanliness. proper ambiance, communication, and safety.

Show the ability to do a great job vs. getting the job done.

Course Features

Designed For
Mobile

Bite-Sized
Microlearning

Bloom’s Levels
1-2-3

Video Coaches, Animations

SCORM, xAPI, Closed Captions