Exceeding-Guest-Expectations
45

Audience

Restaurant servers, bartenders, hosts, expediters, and any front-of-house team members who interact with guests.

Course Duration

11 minutes

Course Overview

This 11-minute online course is part of the Front of House Sales Playbooks series for restaurant employees, a comprehensive training program which transforms order takers into confident and effective sales professionals.

Course Objectives

Provide great first impressions to restaurant guests.

Demonstrate the traits of a great restaurant team member.

Deliver service that creates raving fans.

Course Features

Designed For
Mobile

Bite-Sized
Microlearning

Bloom’s Levels
1-2-3

Video Coaches, Animations

SCORM, xAPI, Closed Captions