We are an agile virtual team of seasoned and passionate Restaurant Operations and Learning & Development pros with hundreds of years of combined expertise developing and implementing eLearning strategies and solutions. Prior to Restaurant Playbooks, the team has hands-on experience developing eLearning solutions within independent and chain Restaurants and Hotels plus over 230 Fortune 500 companies.
- Terry Splane
- Channel Marketing Director
- Impossible™ Foods
"We went through a very diligent training partner selection process, and Bob and his team didn't rise to the top, they were at the top! Bob has a keen thirst for insights and foundational learning, and to drive strategic direction...there's an ongoing focus on how to measure results and ROI.
The process of asset building was tremendous, well prepared with invaluable consultation and guidance all along the journey.
The program is blowing Restaurant Trainers away and will be a solid strategic plank in the Impossible value-added toolkit for years to come."
Our team is evolving from a focus on off-the-shelf course development to custom development and implementation support. Watch this space for team updates.
Customer Success/Solutions Advisor
Learning Strategy Blueprint
Implementation Strategy and ROI
Learning Technology Guru
Instructional Design/Hospitality SME
We are a virtual team of Restaurant Ops and Learning & Development pro's with extensive experience developing and implementing eLearning solutions that deliver measurable business results. We have immense respect for restaurant and hotel operators, managers, and team members that strive to deliver outstanding food, service, and hospitality. ♥
We develop training videos, microlearning, and games to help restaurant and hotel operators win the war for talent and attract, develop, and retain Hospitality All-Stars.